Zamas Hotel Tulum, Tulum ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Km 5 Carretera Tulum Boca-Paila, Tulum, Mexico, 77780

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Beachfront Bungalow

Max:

2 persons

140 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Air conditioning

room details

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Classic Beachfront King Room

Max:

3 persons

325 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Air conditioning

room details

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Family Room

Max:

6 persons

755 sq. feet

Bed options:

2 Single beds

Sea view

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Tulum 2.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 41.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Gorgeous, Authentic Room

“We stayed in a beautiful cabana in the coconut grove with stunning Mexican styling. The colorful tiling and thick adobe walls made it feel like a true retreat. Plus, the gigantic terrace right on the sand with hammocks was a perfect place to relax.” view full review

Delicious Dining Experience

“The restaurant at Zamas offered excellent food options. While the menu is limited, I thoroughly enjoyed the vegetarian dishes. The ambiance is enchanting, especially when live music plays, making it a great spot for a cozy meal.” view full review

Relaxing Pool Oasis

“The pool at Zamas is simply amazing! Secluded and quiet, it was my favorite part of the hotel. I loved lounging under the palapa and enjoying the serene atmosphere, making it an ideal spot to unwind after a day in Tulum.” view full review

Spacious and Clean

“I was impressed with the bathroom in our cabana. It boasted a generous size and offered a great shower experience. It was clean and well-maintained, making it a comfortable space for all our needs.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Private beach
Hairdresser
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Diving
Snorkeling
Yoga class
Sports trainer
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Happy hour

Dining

Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Children

Cribs
Babysitting/Child services
Board games
Children's menu
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Full body massage
Make up services

Room features

Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

AM/FM alarm clock

Location

Km 5 Carretera Tulum Boca-Paila, Tulum, Mexico, 77780

Map view

Km 5 Carretera Tulum Boca-Paila, Tulum, Mexico, 77780

City landmarks

Carretera Tulum Boca-Paila Km 6 Alumbra

Alumbra Tulum

2400 ft

Beach

Tulum Archaeological Site

2.9 mi

109 Hectares Km 25

ProKiteTulum Kiteboarding Center

1.1 mi

Caleta Tankha Playa

1.4 mi

Museums

Parque Nacional de Tulum

2.8 mi

Beach

Las Palmas Public Beach

1.7 mi

Gallery

Galeria La Llorona

1.9 mi

Gallery

Pepe Soho Photography

2.0 mi

Beach

Club de Playa El Paraiso

2.0 mi

Beach

Paradise Beach

2.2 mi

Km 1 de la Zona Arqueologica S/N

GO Snorkeling Tulum

2.0 mi

Zona Hotelera Tulum

Playa Maya

2.1 mi

Beach

Playa Pescadores

2.3 mi

Mall

Super Chedraui

2.5 mi

Calle Osiris Sur 1096

Terreno Expoferia

2.4 mi

Beach

Tulum Beach

2.4 mi

Public Building

Casa de la Cultura

2.4 mi

Dunosusa

2.5 mi

TulumMexico

Las Pinturas

2.7 mi

Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte

MiNiAtUrE art Gallery

2.7 mi

Laguna Kaan Luum

2.6 mi

Store

Mixik

2.6 mi

Aldea Zama

Piramide del Pensamiento Positivo

2.7 mi

Gallery

Hernandez Gallery Tulum

2.6 mi

Beach

Playa Santa Fe

2.6 mi

Parks

Parque Dos Aguas

2.6 mi

Zona Hotelera Tulum

Santa Fe

2.6 mi

Nearby

Beach

Sunrise Beach

800 ft

Camino Boca Palia a Tulum

Iklab

800 ft

Gallery

IK Lab

1300 ft

Restaurants

Mateo's Mexican Grill

200 ft

Tulum Beach Road-Boca Paila KM 5.2 Zona hotelera Tulum

The Restaurant at Zamas

100 ft

Carretera Tulum-Boca Paila Km 5

La Fonda Chiquita

300 ft

Carretera Federal Tulum- Coba km.19

Restaurant Piedra Escondida

600 ft

Carretera Tulum-Boca Paila Km 3.5 Km 3.5

Puro Corazon

500 ft

Carretera Punta Alen Km 5.5 entre Punta Piedra y Zamas

Mina

500 ft

Carretera Tulum Ruinas Km 5 Next to Hotel Maria del Mar Boutique

Mivida Tapas Bar&Restaurant

900 ft

Carretera Tulum-Boca Paila

Sin Yolanda Maricarmen

700 ft

Boca Paila kilometro 5.4

Tunich

900 ft

Carretera Tulum Boca Paila KM 5.5

Tseen-Ja

1300 ft

Carretera Tulum - Ruinas KM.5 Inside Azulik Hotel

El Pez Restaurant & Cocktail Bar

1900 ft

Carretera Tulum a Boca Paila Km 5.5 at Hotel Pez

Reviews and Ratings <br />

Feedback from previous guests about their experience.

88%

loved the resort and would return for another relaxing stay

Beautiful beach access

Wonderful staff

Noisy at night

Busy beach road

8.8/10

Great

Rooms

8.2

Location

9.2

Service

9.8

Dining

8.8

4.5/5 based on 836 reviews

#33 of 197 hotels in Tulum based on Tripadvisor

Bruce

United States of America, February 2025

8.6/10

I had an amazing time at Zamas in Tulum! The hotel is right by the beach, which was perfect for lounging and enjoying the sun. The staff was incredibly welcoming and attentive. The only downside was the amount of seaweed on the beach, which kept me from swimming there. Overall, it was a fantastic stay with great value for money, especially since we got a free night!

Rooms

7.0

The room was small but very clean, and the air conditioning worked perfectly. It was just a bed and a bathroom, but we didn’t mind much since we were out exploring most of the time.

Service

9.0

The staff was attentive and treated us like family. They checked in on us while we were on the beach, which made the experience even better.

Location

10.0

Zamas has an ideal location surrounded by great restaurants, bars, and other hotels. It's perfect for beach access, and we loved being able to bike to nearby spots.

Dining

8.0

We enjoyed the dining options, especially during happy hour. The prices were very affordable, and the food was fresh and tasty.

Facilities

9.0

The facilities were great, with a beautiful beach area directly outside the hotel and comfy hammocks to relax in. The pool was also inviting and well-kept.

James

United States of America, February 2025

9.0/10

I had a great stay at Zamas, especially during the Christmas holiday. This place is right on the beach, which is perfect for early mornings. The staff made me feel welcome and always remembered my name. However, the noise from nearby bars can be a bit disruptive at night. Overall, it's a cozy spot, but if you prefer complete tranquility, it might not be the ideal choice.

Rooms

9.0

I stayed in a beautiful casita right on the beach, which was comfortable and clean. The setup allowed me to roll out of bed straight into a beach chair, and I loved having hammocks nearby for lounging.

Service

10.0

The service here was fantastic, especially the friendly reception staff who always helped me with my needs and even my Spanish. They truly enhanced my experience.

Location

8.0

The location on the beach is stunning, but the road behind the hotel can get busy, leading to some loud music on certain nights. It's in a quieter section of Tulum, which I appreciated, but still has its drawbacks.

Dining

9.0

Dining at the hotel was delightful. I enjoyed the variety of delicious options, especially the Gambas Pil Pil and avocado toast — both were healthy and satisfying.

Facilities

9.0

The pool area was lovely and refreshing, providing a great spot to relax. The overall facilities were clean and well-maintained, making my stay enjoyable.

Beautiful beach access

Noisy at night

Edward

United States of America, January 2025

9.0/10

My stay at Zamas was truly wonderful. The beautiful beach and relaxing pool area provided the perfect atmosphere for our honeymoon. The service was top-notch, and I loved that we could order room service through WhatsApp, which made things so convenient. However, I did experience some noise issues from the nearby road at night, especially from the water trucks. Overall, a fantastic place to unwind and enjoy the sights of Tulum!

Rooms

8.0

Our room was spacious and clean, with a huge bathroom. We stayed on the jungle side, which was very close to the pool. Despite the road noise, we found our room comfortable.

Service

10.0

The service was excellent! The staff was incredibly accommodating and left us a lovely welcome drink. Communication was seamless, especially with the WhatsApp service for food and drink orders.

Location

9.0

The location was perfect, with easy access to restaurants and bars. The beach right in front of the hotel was great for relaxing, although it wasn't ideal for swimming.

Dining

9.0

Dining at the hotel was one of the highlights. The food was delicious and reasonably priced, with the fish tacos and guacamole being our favorites.

Facilities

9.0

I absolutely loved the pool area; it was peaceful and beautifully maintained. The facilities were great overall, just what I needed for a relaxing getaway.

Joseph

United States of America, January 2025

9.4/10

I had an amazing experience at Zamas! The location was gorgeous, right on the beach and close to town. The staff treated us like family, making us feel welcomed and taken care of throughout our stay. We enjoyed delicious food with beautiful views, although we did face a bit of seaweed on the beach during our visit. Overall, it was a fantastic getaway, perfect for our elopement!

Rooms

10.0

The bungalow we reserved was wonderful, featuring a partial view of the ocean and very comfortable with great A/C for the humid nights. It even had hammocks where we could relax and enjoy the sea breeze.

Service

10.0

The service was exceptional! Daniel and the rest of the staff were incredibly friendly and attentive, always ready to help with anything we needed.

Location

9.0

The location was stunning, just steps away from the beach, and close enough for easy access to local shops and restaurants.

Dining

9.0

Dining at the hotel was delightful, with some of the best meals I've had! The happy hour was a nice touch too, perfect for enjoying the views while sipping a drink.

Facilities

9.0

The facilities were well-maintained and added to the overall experience, especially the beautiful pool area.

Gorgeous beach views

Seaweed on beach

Brian

United States of America, September 2024

8.8/10

Zamas is an absolute gem that captures the charm of Tulum perfectly. The hospitality is top-notch, with staff who genuinely care and make you feel right at home. The location is stunning, right by the beach, offering breathtaking views and an unmatched atmosphere. While the rooms are charming, the air conditioning could use a bit of improvement for maximum comfort. Overall, the experience offers great value for money, especially considering the wonderful dining options and beautiful surroundings.

Rooms

7.0

The rooms are charming and come with a private bathroom facing the ocean. However, the air conditioning was not strong enough; it was difficult to sleep comfortably at first.

Service

10.0

The service was fantastic, with staff helping us feel welcomed and taking excellent care of us daily.

Location

10.0

The location is perfect, right on a beautiful beach and within a short distance to various attractions.

Dining

9.0

Dining at the restaurant was a highlight, with delicious meals and a stunning view of the ocean.

Facilities

8.0

The facilities are clean and enjoyable, providing a lovely pool area and beach access.